General

• Is it a proprietary or a non-proprietary system?
  
• Does the POS run on a Microsoft SQL database?
  
• Can the system grow with your business?
  
• What features does the system offer?
  
• What features do you really need?
  
• How flexible is the system?

Hardware

• What hardware does the system come with?
  
• Is it new hardware? Is it a good brand?
  
• What is the hardware warranty?
  
• What is covered by the warranty?
  
• Who provides the service?
  
• Is it a local company?

"Test-Drive"

• How easy is it to link new modifiers to the items?
  
• Is it easy to change a closed transaction?
  
• How much time does it take to train new staff?
  
• Can I access the system from my PC at home?
  
• Can I administrate the system on my own?
  
• How stable is the system?

Service

• Do I need a service contract?
  
• Is it common to have a service contract?
  
• What does the service contract include?
  
• How much is a service call?
• Are other customers satisfied?

How Much?

• What is the final price and what does it include?
  
• Does it include all the features I need?
  
• Does it include Menu programming?
  
• Back office link? Staff training?
  
• Installation?